F.A.Q.

THE PRODUCT

What is boxed wine?

Is the bag in box a reliable container for wine?

How long does boxed wine last?

How do you select the wines?

The product I'm interested in is out of stock, what do I do?

Is the product I receive the same as the photo I see on the site?

SITE AND PAYMENTS

Why do I need to create an account? What if I forget my password?

What are the payment methods?

Is it possible to have an invoice?

ORDER AND SHIPPING

When does my order leave and how long will it take to arrive?

It's taking longer than expected, why?

My package arrived damaged, what do I do?

How are bags in box shipped?